The Part Sourcing Specialist supports Safelite’s Right Part, Right Place, Right Time, Right Cost vision by ensuring that our Technicians have the necessary inventory to complete the work at their scheduled appointment time. This inventory purchasing and procurement professional locates and sources out of stock items through internal and external sources to ensure a seamless customer experience.
What You’ll Get
Competitive weeklypay starting at $17/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.
What You’ll Do
Locate and source out of stock items assessing internal channels (in store, alternative warehouse locations, distribution center), including substitute options as well as external channels (third party vendors) to secure the required part in the timeliest and most cost-effective manner.
Monitor and track inbound shipments using multiple technical systems and effectively communicate with customers and the Service Delivery team regarding expected delivery times and delays.
Confirm receipt of vendor and dealer sourced parts, audit invoices, and follow up on purchase order discrepancies.
Collect VIN and insurance verification information, and ensure parts meet quality standards using multiple systems and visual management tools.
Partner with key internal collaborators to ensure receipt and delivery of parts and provide clear communication and information to the customer to drive exceptional experience.
All other duties as assigned.
What You’ll Need
Education: High School Diploma/GED/Equivalent required.
1-3 years of related experience required - demonstrated customer service, time management, and organizational skills.
Comfort using a computer with the Microsoft Office suite and other standard office equipment, such as: phones, calculators, copy machines/printers, etc.
Ability to communicate frequently with customers, associates, vendors, and others and be able to exchange accurate information in a friendly, professional, and timely fashion.
Present a professional appearance and wear personal protective equipment.
Physical requirements: ability to occasionally lift and carry up to 35lbs for short periods of time.
Purchasing experience/Inventory management preferred, but not required.
*Associate may work from Safelite in Woburn, MA OR Portland, ME #LI-SP1
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