QTC Management, Inc.Chicago, IL, United States
QTC is currently hiring multiple Medical Case Specialist 1 (remote once training is completed) to support our Veteran Affairs Operations by assisting veterans coordinate and schedule required medical examinations used in the evaluation process for VA disability benefits. This position will require excellent communication both written and verbal in order to effectively communicate with examinees, and demonstrate exceptional customer service principles and practices to both internal and external customers.
Please note that training will be onsite at our Philadelphia, PA location, and can last from 30 to 60 days. Once training is completed, position will move to the Alternative Work Week (AWW) schedule (Thursday – Sunday) and will become remote. There is a $2 differential for working AWW schedule, which is received at hire.
Schedule during training (onsite):
Mon – Fri 8:30am – 5:00pm EST
Schedule once training is completed (remote):
Thurs/Fri 9:30am – 8pm EST & Sat/Sun 8:30am – 5pm EST
At QTC, the nation’s largest provider of disability and occupational health examination services, we are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference.
To provide high quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.
In this rewarding role, you will:
Ideally, you will have:
We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. Moreover, employment is contingent on successfully passing a National Agency Check with Inquiries (NACI) background investigation.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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