Xfinity Lead Specialist

Xfinity Lead Specialist

Do you love Wireless Technology?

Are you familiar with home services like Internet and cable?

Love talking and connecting with people from all walks of life?

Looking for a full-time role with benefits and opportunities for advancement?

Then T-ROC has the opportunity for you, we are hiring Virtual Lead Specialists focused on Xfinity products.

Here are the details:

This role will be based at our corporate office in Coral Gables, Florida.

• You will promote and sell products such as Internet to customers who have already engaged with our in-store reps.

• Engage and connect with customers over video conferencing tools.
• Maintain an energetic professional image and appearance throughout the video calls.
• Increasing sales and customer satisfaction with the products or services you are representing through a detail inbound sales process and provided digital content.
• Maintain knowledge of the products or services you are representing.
• Solve unexpected issues that occur in rapidly changing on-demand retail environment.

What’s in it for you: 

• It is all up to you! Uncapped commissions and competitive hourly wage! 
• Medical, dental, and vision coverage available.
• Paid time off.
• Discount programs. 
• Promotional opportunities - top performers move to leadership and management opportunities.

Here’s what you need to ROC this role:

• Energetic, positive, and theatrical in your approach to engagement and selling through in the virtual environment
• Experience with technology
• Goal-oriented and strong sense of commitment to reaching daily targets while working independently.
• Loves establishing rapport and building relationships quickly and is comfortable on camera
• High School Degree or Equivalent
• Will have set hours every week. Must be willing to work weekends and evenings.
• Laptop with camera will be provided 

Who is T-ROC? At T-ROC, we empower people with Power of People and Technology.  You will have in the palm of your hand, the hottest brands rocking the most innovate technologies on the planet! Your knowledge will be the fuel that brings technology to life for your T-ROC customers!

What it is like to be a T-ROC’ER, your entrepreneurial spirit will be valued.  Your desire to work honestly and with the utmost level of integrity will be appreciated while amazing customers with your technical expertise. Do you crave change?  We do so with gusto and have fun the T-ROC way!

Equal Opportunity Employer / Special Accommodations

T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ADA@trocglobal.com describing the accommodation.

Notice of E-Verify Participation

T-ROC participates in E-Verify. To learn more use this link E-Verify